Online and offline learning forms for workforces have changed a lot for industries. Learning management solutions (LMS) are becoming more critical because hiring, onboarding, and training employees, members, and customers are done online. These platforms are essential because they help companies train their workforce, improve their productivity, deliver knowledge of their products or services, and, in the long run, their career paths.
Integrating a salesforce lms significantly affects how employees are trained. Companies can keep track of their customers and ensure their sales reps and customer service teams get enough training to improve the customer experience and build better relationships through engagement. Salesforce makes it easy to customize the LMS for a great learning experience and to scale up the LMS to meet your organization’s learning needs.
An LMS makes it possible to customize training so employees are more interested and stay motivated. But, how does integrating Salesforce learning management system make a difference in your organization’s training needs? Here is the information.
Why Should You Consider Integrating LMS and Salesforce?
Using SSO, learners, and teachers can get training and courses from either LMS or the Salesforce platform without switching systems. Your LMS’s training program is automatically added to your Salesforce database, so you can use the dashboard to access the records of the learners, their reports, analytics, and so on. With this integration, your LMS can have secure and unified access through Single Sign-On.
Some Benefits of LMS-Salesforce Integration
Below mentioned are the benefits of Salesforce LMS integration.
Synchronization of User Data
Integration of these platforms automatically syncs the learning management system and other third-party applications using various APIs. Upon adding a new user to Salesforce, the learning management system also synchronizes the training data and learner data.
Learners Are Automatically Signed Up
Salesforce’s auto-enrollment feature is a big help when it comes to getting new employees set up. The system automatically enrolls employees in specific courses. It gives them access to training as soon as they become a part of the company, without signing up for those courses separately.
This integration allows learners to access courses and training modules through either the SFDC mobile application or the learning management system’s mobile application. Even without a network, this platform supports live and on-demand training and lets you read or download the content.
Advanced Analytics and Reports
The integration of these platforms gives organizations insights into the data of their stakeholders so they can measure how far the course has progressed, course completion, engagement, etc. The data is collected for reports and then examined to find insights that can be used in the future. Also, this will help learning paths powered by AI based on job roles, learning history, interests, etc., to help organizations reach their training goals.
Use Single Sign-On
Single sign-on (SSO) is an excellent thing that organizations in all industries can do by integrating these platforms. SSO ensures that learners and all other stakeholders can log in safely and efficiently. Learners can easily switch between platforms without signing off. The information about employees in Salesforce and the information in the system are always in sync.
Also read: Online Courses: Impact on Students
Organizations of all sizes use Salesforce to train their employees well. This includes HR, sales reps, marketing, product development, and customer service teams. Integrating platforms like LMS and Salesforce ensures that the performance, experience, and satisfaction of the learners with your firm are at their best.